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Forum Rules Grand Theft Auto IV

Please include the following information when describing your issue:

  • Where exactly in the game you experienced the issue (start screen, while playing the game, etc.)
  • What version of the game you have (retail, steam, other online store)
  • What is your OS
  • Benchmark info or DxDiag is also helpful

Useful Links: Rockstar Support Updates; NVIDIA Drivers; ATI Drivers; PC Version Error Codes


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Illegally obtained copies are NOT supported. Discussion of cracks in any form is forbidden.

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 Black Screen error

 
Splogaton  
Posted: Thursday, May 17 2012, 04:08
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So I just installed the game, and I try and play, and on the second screen with the white text on the black background it gets stuck refuses to go futher.
How do I fix this?
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PrometheusX  
Posted: Thursday, May 17 2012, 04:11
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Did you download the game?
Please show us your PC specs.
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Splogaton  
Posted: Thursday, May 17 2012, 04:24
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QUOTE (PrometheusX @ Thursday, May 17 2012, 04:11)
Did you download the game?
Please show us your PC specs.

CPU: Intel i3 2130 3.4 GHz
GPU: AMD 7750
RAM: 4GB
OS: Win 7 Home Premium 64bit

I installed the latest patch and got this screenie when I tried to run it

Didn't download, bought it off a friend
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PrometheusX  
Posted: Thursday, May 17 2012, 04:38
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How many DVDs are there again?
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Splogaton  
Posted: Thursday, May 17 2012, 04:41
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QUOTE (PrometheusX @ Thursday, May 17 2012, 04:38)
How many DVDs are there again?

2
Is this a trick question? whatsthat.gif
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Dr. John13  
Posted: Thursday, May 17 2012, 04:51
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QUOTE (Splogaton @ Thursday, May 17 2012, 09:54)
bought it off a friend

Sorry but you didn't buy it. Use your own money and buy the game then we will help you. I don't mean that you are not legit, your friend is. You can buy it from online or from a Shop. Though in some countries, people sell black copies so beware. We can't help you with a friend's disk.
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PrometheusX  
Posted: Thursday, May 17 2012, 04:52
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QUOTE (Dr. John13 @ Thursday, May 17 2012, 04:51)
QUOTE (Splogaton @ Thursday, May 17 2012, 09:54)
bought it off a friend

Sorry but you didn't buy it. Use your own money and buy the game then we will help you. I don't mean that you are not legit, your friend is. You can buy it from online or from a Shop. Though in some countries, people sell black copies so beware. We can't help you with a friend's disk.

Thanks Dr. John.

Well this is what I meant in the first place. That xlive error most likely comes to pirated versions of the game.
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Splogaton  
Posted: Thursday, May 17 2012, 04:59
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I managed to fix it, but now it just gets stuck on the 2nd screen?
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Dr. John13  
Posted: Thursday, May 17 2012, 05:03
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No. You don't know if your friend has bought from a black market, from online or from a shop. We can't help you. First, use your own money and buy the game. Second, the problem should be fixed and if not THEN we will help you. Until then, fix it yourself.
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Splogaton  
Posted: Thursday, May 17 2012, 05:09
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QUOTE (Dr. John13 @ Thursday, May 17 2012, 05:03)
No. You don't know if your friend has bought from a black market, from online or from a shop. We can't help you. First, use your own money and buy the game. Second, the problem should be fixed and if not THEN we will help you. Until then, fix it yourself.

even if the disk is printed?
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mkey82  
Posted: Thursday, May 17 2012, 05:09
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If you have an original game, install these
GFWL update
Patch 7

and delete the file xlive.dll from the game directory, that is the folder where GTAIV.exe is located.
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radioman  
Posted: Thursday, May 17 2012, 05:16
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QUOTE (Dr. John13 @ Thursday, May 17 2012, 00:03)
No. You don't know if your friend has bought from a black market, from online or from a shop. We can't help you. First, use your own money and buy the game. Second, the problem should be fixed and if not THEN we will help you. Until then, fix it yourself.

There is nothing wrong with buying games used-after all, Why do you think places like Waterfront Mission, Salvation Army, Harvest House, and other thrift stores are in business-they sell used stuff that people donate..As long as you buy the legal game from a legal store which sells used merchandise OR in this case, a friend-there is nothing wrong with it-IT IS LEGAL-this coming from a certified Law Enforcement Officer...Just a friendly heads up. smile.gif So, please get the facts straight before you start saying things are illegal-there IS a law against making false accusations after all.. tounge2.gif smile.gif

On-topic, Make sure ALL drivers are up to date for the Video card, DX, Sound card, etc. Make sure you have the latest SP for Windows-ie. SP3 if XP, SP2 if Vista, OR SP1 if 7..
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Splogaton  
Posted: Thursday, May 17 2012, 05:19
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QUOTE (mkey82 @ Thursday, May 17 2012, 05:09)
If you have an original game, install these
GFWL update
Patch 7

and delete the file xlive.dll from the game directory, that is the folder where GTAIV.exe is located.

ALready installed the patch. Just did GFWL but still gets tuck on that 2nd screen sad.gif
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Dr. John13  
Posted: Thursday, May 17 2012, 05:24
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QUOTE (radioman @ Thursday, May 17 2012, 10:46)
QUOTE (Dr. John13 @ Thursday, May 17 2012, 00:03)
No. You don't know if your friend has bought from a black market, from online or from a shop. We can't help you. First, use your own money and buy the game. Second, the problem should be fixed and if not THEN we will help you. Until then, fix it yourself.

There is nothing wrong with buying games used-after all, Why do you think places like Waterfront Mission, Salvation Army, Harvest House, and other thrift stores are in business-they sell used stuff that people donate..As long as you buy the legal game from a legal store which sells used merchandise OR in this case, a friend-there is nothing wrong with it-IT IS LEGAL-this coming from a certified Law Enforcement Officer...Just a friendly heads up. smile.gif So, please get the facts straight before you start saying things are illegal-there IS a law against making false accusations after all.. tounge2.gif smile.gif

In India, people sell games in black market. They too sell two DVDs but they aren't legitimate. Also, I don't know anything about the law in USA.

@Splog: Re-Install the game. If it doesn't works, ask your friend if it works for him and IF not, then I will again place my words.
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Splogaton  
Posted: Thursday, May 17 2012, 05:27
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All drivers are up to date, and I have sp1 installed for win 7


DRJohn13: I am in New Zealand. If I was in asia, then I would understand you not believeing it's a legit version.
It does work for my friend, I saw it.
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Dr. John13  
Posted: Thursday, May 17 2012, 05:34
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Can you post a picture of the problem? I saw your first post and I didn't understand it well, does it happens when you enter Roman's cab or when you reach his home? Also, if it's possible to post your friend's PC Specs.
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PrometheusX  
Posted: Thursday, May 17 2012, 05:36
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I'm sure this isn't the original version.

Use Xliveless then try it.

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Splogaton  
Posted: Thursday, May 17 2012, 05:37
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QUOTE (Dr. John13 @ Thursday, May 17 2012, 05:34)
Can you post a picture of the problem? I saw your first post and I didn't understand it well, does it happens when you enter Roman's cab or when you reach his home? Also, if it's possible to post your friend's PC Specs.

I just unintalled the game. I'm going to reinstal it tomorrow.
But when you launch the game, it goes to the first copyright screen, then the second. It doesn't actually go to the game menu.

Friends specs I don't know, but his laptop is a few years old.

If that's not helpful, I'll get a screencap if it doesnt work when I reinstall it
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Dr. John13  
Posted: Thursday, May 17 2012, 05:39
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Close all the background programs and try to play the game. See if GTA 4 is taking too much CPU.
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Splogaton  
Posted: Friday, May 18 2012, 06:55
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Re-installed, didn't work
installed patch, GFWL, and liveless. wtf...
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