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Forum Rules Grand Theft Auto IV

Please include the following information when describing your issue:

  • Where exactly in the game you experienced the issue (start screen, while playing the game, etc.)
  • What version of the game you have (retail, steam, other online store)
  • What is your OS
  • Benchmark info or DxDiag is also helpful

Useful Links: Rockstar Support Updates; NVIDIA Drivers; ATI Drivers; PC Version Error Codes


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 Look / Spin / Stuck Key issue:

 Title Update 12/12/08
 
Rockstar Toronto  
Posted: Saturday, Dec 13 2008, 08:24
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Rockstar Games Technical Support
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Group: Rockstar Games
Joined: Dec 4, 2008

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Look / Spin / Stuck Key issue:
Title Update 12/12/08

With the latest Title Update, some users are experiencing a Look/Spin/Stuck Key issue that interferes with user input. The temporary fix, described below, will restore Keyboard/Mouse and XInput (360) controller functionality. Support for DirectInput devices is currently limited. We apologize for the inconvenience and appreciate your patience.

To fix the issue:

A1) Unplug any DirectInput controllers (gamepads, joysticks etc..)
A2) Reboot your computer
A3) Launch GTA IV

If the issue persists, the following instructions are provided as a guide to assist you in deleting the conflicting DirectInput drivers:

B1) Exit game
B2) Go to Start->Control Panel->System->Hardware Tab->Device Manager->Human Interface Devices
B3) Locate drivers for devices
B4) Delete drivers for devices
B5) Launch GTA IV


**Some users are able to reinstall the drivers for their DirectInput devices, with the device attached, and have found that it will work in game. If you do attempt to reinstall your device and the problem resurfaces, please follow steps B1-B5 again.

This post has been edited by Rockstar Toronto on Saturday, Dec 13 2008, 08:46
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